Shipping policy

At HOODRAT, we aim to ensure that every order is processed, packed, and delivered with care.

DELIVERY TIMELINE

Orders are typically delivered within 4–8 working days from the date of order confirmation.

Working days exclude Sundays and public holidays.

Please note that delivery timelines may occasionally vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

ORDER PROCESSING

Once your order has been successfully placed, our team will begin processing and preparing it for dispatch.

After the order has been shipped, tracking details will be shared with you wherever applicable so that you can follow the status of your delivery.

DELIVERY DELAYS

While we make every effort to deliver orders within the estimated 4–8 working day timeframe, delays may occasionally occur due to:

* High order volumes
* Courier or logistics delays
* Public holidays
* Weather conditions
* Remote delivery locations
* Other circumstances beyond HOODRAT’s reasonable control

Our team will always make reasonable efforts to ensure your order reaches you as soon as possible.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at the time of placing an order.

Please ensure that your:

* Name
* Contact number
* Address
* PIN/Postal code

are entered correctly.

HOODRAT will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

If you notice an error in your shipping details after placing an order, please contact our support team as soon as possible.